Shipping and Delivery Policy

Tee’s Enterprise • Shipping & Delivery

Shipping, Delivery & Order Tracking

At Tee’s Enterprise, we aim to process and deliver your order safely and efficiently. This page explains order processing, shipping timelines, delivery areas, tracking, failed deliveries, delays, and damaged or missing shipments.

Processing: 1–3 Business Days Standard Delivery: 5–7 Business Days Delivery Area: India

Shipping at a Glance

1 1–3 Day Processing

Orders are normally prepared for dispatch within 1–3 business days.

2 Delivery Across India

Delivery is available across India, subject to courier serviceability.

3 Tracking Sent by Email

Your shipment tracking number is emailed after the order has been dispatched.

4 Support for Delivery Issues

Contact us if your shipment is delayed, damaged, missing, or has a delivery issue.

1

Order Processing

Once your payment and order are successfully confirmed, we begin preparing your products for dispatch.

Orders are normally processed within 1–3 business days after successful order confirmation.
Orders placed during weekends or public holidays may begin processing on the next working day.
Processing time may vary slightly depending on product availability and order volume.
If there is an unusual processing delay, Tee’s Enterprise may contact you using the details provided with your order.
2

Shipping Methods & Delivery Time

Orders are shipped through suitable courier or logistics partners depending on your delivery location, product size, and service availability.

Standard Delivery: approximately 5–7 business days after dispatch.
Express Delivery: approximately 2–4 business days where an express service is available.

Please note: Delivery periods are estimated timelines and are not guaranteed delivery dates. Actual delivery time may vary according to location, courier operations, holidays, weather, and other external conditions.

3

Shipping Charges

Applicable shipping charges may depend on the delivery location, product dimensions, order quantity, shipment weight, and shipping method.

Applicable shipping charges will normally be displayed during checkout before the order is completed.
Free or discounted shipping may be available for selected products, promotions, or qualifying order values when specifically stated.
4

Delivery Locations

Tee’s Enterprise currently delivers within India. Final delivery availability depends on whether the selected courier partner services your PIN code.

Delivery is available to serviceable addresses across India.
Certain remote or restricted areas may require additional delivery time or may not be serviceable.
Please provide a complete and accurate delivery address including the correct PIN code.
A valid phone number should be provided so the delivery partner can contact you when required.
5

Shipment Tracking

Once your order has been packed, handed over to the courier partner, and dispatched, shipment tracking information will be generated.

Your Tracking Number Will Be Sent by Email

After dispatch, Tee’s Enterprise will send the shipment tracking number to the email address provided with your order. Where available, the email may also contain a direct tracking link.

1 Order Dispatched

Your package is handed over to the applicable courier or logistics partner.

2 Tracking Number Emailed

We send the shipment tracking number to your registered order email address.

3 Track Your Shipment

Use the tracking number on the courier's tracking page or open the tracking link provided in the email.

How to track: Copy the tracking number from your dispatch email and enter it on the relevant courier partner’s shipment tracking page. If a direct tracking link is provided in the email, you can simply use that link to view the latest shipment status.

Tracking activation: Courier tracking may take some time to become active after dispatch. If the tracking number does not show information immediately, please check again after the courier has updated the shipment in its system.

6

Failed or Unsuccessful Delivery

A shipment may remain undelivered or be returned if the courier is unable to complete delivery for reasons related to the delivery information or recipient availability.

Incorrect, incomplete, or invalid delivery address.
Incorrect PIN code or customer contact information.
Recipient unavailable after applicable delivery attempts.
Recipient refuses to accept the shipment.
Courier is unable to contact the recipient.
Delivery location becomes temporarily inaccessible or non-serviceable.

Re-delivery: If a shipment is returned to Tee’s Enterprise because of an unsuccessful delivery caused by incorrect information, recipient unavailability, or refusal, additional shipping charges may apply before re-dispatch.

7

Damaged, Incorrect or Missing Items

Please inspect the shipment as soon as reasonably possible after delivery.

Report a damaged product or missing item within 3 working days of receiving the shipment.
Include your order number and a clear description of the delivery problem.
Provide clear photographs of the product, packaging, shipping label, and visible damage where applicable.
Tee’s Enterprise may request additional information before confirming the appropriate resolution.

Important: Please retain the original packaging and shipping materials until your complaint has been reviewed, as they may be required for verification.

8

Delivery Delays

We aim to dispatch products promptly, but courier deliveries can occasionally be affected by circumstances outside Tee’s Enterprise's reasonable control.

Severe weather or natural events.
Public holidays or peak shopping periods.
Transport or logistics interruptions.
Strikes or courier operational disruptions.
Regional restrictions or local delivery limitations.
Events affecting courier or transportation networks.

Need assistance? If your tracking status has not changed for an unusually long period, contact Tee’s Enterprise with your order number and shipment tracking number so we can assist with the courier enquiry.

9

Customer Delivery Responsibilities

Check your name, phone number, delivery address, and PIN code carefully before placing the order.
Monitor shipment updates using the tracking number provided by email.
Keep your registered phone number available when the courier is attempting delivery.
Ensure that you or an authorized person can receive the shipment at the delivery address.

Need Help With Your Shipment?

For questions regarding dispatch, tracking, delayed delivery, damaged packages, or missing items, contact Tee’s Enterprise with your order number and tracking number where available.

teesenterprises110@gmail.com